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Moving Guide

You can choose to either buy or rent a property from private homeowners or real estate agents. There are a range of housing options available from simple one bedroom apartments and town houses with no frills to a mansion with the lot – whatever it is you are looking for, Gladstone has the accommodation for you.

Long Stay Accommodation

If you need a place to stay while you get a feel where you want to live, you have a number of options.

Two sites that lists these options are Wotif and the Accommodation Gladstone website.

Renting

Gladstone has  a wide range of rental properties available. You can do some research at:

Once you decide on a house you will be required to fill out an application form and may have to supply an application deposit, which will be refunded if your application is unsuccessful. If your application is successful you will be required to pay a bond, which is usually equivalent to four weeks rent and pay at least two weeks rent in advance.

More information on renting in Queensland, please visit the  Rental Tenancies Authority website.

Buying

If you have decided to make the move or find out more, GREAT! Why not check out some of the following sites to get you started!

Electricity, water, internet, telephone, mobile and gas providers

It’s a home owner or tenant’s responsibility to connect their utilities  – electricity, telephone and internet.

Settling into your new address includes setting up numerous accounts. Here’s a few helpful contacts to get your new home set up FAST!

Fixed Line telephone providers

If you still want an old style telephone line or need it for an internet connection, you have a choice of the two largest providers.

13 or 1300 numbers – Be aware that telephone numbers beginning with 13 or 1300 are charged at local call rates. Mobile phone rates apply for calls from mobile phones.

Important telephone numbers

  • URGENT emergency response from police, fire or ambulance – 000 (equivalent of 911 in the United States)
  • Police Link for non-urgent police support – 131 444
  • Kid’s help line where kids can talk about anything that is bothering them – 1800 55 1800
  • State Emergency Service (SES) for disaster assistance for floods or fire – 132 500
  • Community Assistance Service (CAS) is both an information and referral service for those who need specialized services – 07 4976 6300 cas@gladstonerc.qld.gov.au

Mobile Phone Providers

Gladstone, although highly developed, is still considered a regional area of Queensland. Phone reception is great in the majority of areas within the city limits, however in more remote areas, the signal quality can be weaker. So be sure to check the reception maps with your mobile phone provider.

Internet

While newer Gladstone suburbs have fibre access to the internet, the majority of Gladstone residents access the net via ADSL broadband type services.  Gladstone has a range of Internet connections and providers available but the best way is often to ask your neighbour what service works best in your new street.

Pay TV

Cable TV is not as big in Australia as it is in the United States, and we call it Pay TV. There is only one Pay TV option in Gladstone – FoxTel which is available via satellite and online streaming.

Gas Providers

Gladstone does not have mains gas but is serviced by a number of very good bottled gas providers.

Electricity Providers

Gladstone has two main electricity service providers including Ergon Energy and Origin Energy. Be sure to check out each service providers coverage areas for your address.

Water Connection

Gladstone’s water is supplied by the Gladstone Area Water Board from Awoonga Dam. It is treated at the Board’s water treatment plant which is operated by Gladstone Regional Council.

Council owns and operates the water distribution system downstream of the water treatment plant. This includes service reservoirs, pumping stations, water mains and service connections.

Our seven service reservoirs are found on the top of hills around the city. Water is pumped to these reservoirs from the water treatment plant. From the elevated reservoirs water then gravity feeds to customers’ taps. The height of the reservoirs removes the need for continuous pumping and provides steady pressure at customers’ connections.Water is transported through the water supply pipe network to customers’ properties. Water supply pipes are about 60 centimetres beneath the ground. The water used by each customer is metered at their service connection and council bills customers twice annually for their usage.

Customer water meters are an important part of the water supply system. Council staff read the meters every six months to record how much was used by each customer. The information can also be used to investigate water loss in the distribution system and long term consumption patterns.

Residents should read their water meters regularly. This is the best way to monitor consumption to ensure your household is not using water excessively. It may also be the only way to identify underground leaks on your property that may damage buildings and waste large volumes of water.

Click here for more information.

Rates

Gladstone Regional Council is our Local Government. They generate much of their operating budget revenue through rates and service charges. Rates are essentially a tax on property and are based on land valuations. Service charges are levied on properties that receive a specific service.

The revenue generated by general rates and service charges allows Council to maintain and operate existing infrastructure and services and provide for new capital projects.

Council Standards

Here you will find all you need to know about the various council standards from the Gladstone Regional Council website.